Terms of service

By creating an account, starting a trial, purchasing a subscription, joining an organization, or using Legislative Signal, you agree to these terms. If you act for an organization, you represent that you can bind it.

You must provide accurate account information, protect credentials, use appropriate team roles, and promptly report suspected unauthorized access. Organization owners and administrators can manage members and customer content. You are responsible for activity under your account except to the extent caused by our breach.

Legislative Signal provides scheduled unattended monitoring of supported public sources, attended browser-tab audio capture, machine transcription, speaker separation, configured watch-term detection, saved hearing records, AI-assisted briefs, alerts, and professional exports. Scheduled monitoring may begin before a listed start, wait for a delayed broadcast, reconnect after interruptions, and stop at source end or the selected safety limit. Features may evolve, and preview or beta features may be changed or withdrawn.

Legislative Signal is not a court reporter, legal adviser, emergency-notification service, official legislative record, or substitute for checking the original source. Source resolution, stream availability, transcript, diarization, keyword, alert, and generative outputs can be delayed, incomplete, or wrong.

Early partner trial

Eligible organizations may receive one limited trial with the duration, analyst seats, monitoring hours, and any additional limits stated in the approval email or a separate agreement. No card is required unless expressly agreed. The approved time period begins when the organization’s first hearing actually starts monitoring, not when the account is created or a future hearing is scheduled, and ends when either the approved time or monitoring allowance is exhausted. We may deny or end duplicate, abusive, or ineligible trials.

Subscriptions

Any paid service terms, capacity, and fees shown during checkout or included in a signed order govern the subscription. Enterprise and early partner commercial terms may be set in a signed agreement.

Renewal and cancellation

Recurring subscriptions continue for the term shown during checkout or in the applicable order until canceled as permitted by those terms. An authorized organization owner or administrator can use available self-service billing controls or contact support.

Fees, taxes, and failed payments

You authorize Stripe to charge the selected payment method for fees and applicable taxes. Fees are non-refundable except where required by law or expressly agreed. We may suspend paid features after notice of a failed or overdue payment. We will not treat a browser checkout redirect alone as proof of payment.

• Submit only public sources and capture only audio you are legally and contractually authorized to monitor.
• Comply with recording, privacy, intellectual-property, employment, and source-platform rules.
• Do not ask the service to bypass a login, registration requirement, DRM, geographic restriction, or other access control.
• Configure watch terms, participant names, recipients, and organization access appropriately.
• Do not use outputs as the sole basis for legal, safety-critical, or similarly consequential decisions.
• Do not probe, disrupt, reverse engineer, scrape the Legislative Signal service, resell, bypass usage controls, introduce malware, or access another organization’s records.

You are responsible for notices, consents, and lawful bases required for customer content you submit.

As between the parties, you retain rights in customer content. You grant Legislative Signal a limited, non-exclusive right to host, transmit, transform, and otherwise process it only to provide, secure, support, and improve the service and to comply with law. You represent that you have the rights needed to grant that permission.

Legislative Signal and its licensors retain rights in the application, design, software, documentation, models, methods, and service data that does not identify a customer or expose customer content. Feedback may be used without restriction or attribution.

Each party will use reasonable care to protect the other’s non-public confidential information and use it only for the relationship. Confidential information excludes information lawfully public, independently developed, or received without duty. Required disclosures may be made when legally compelled, with notice where permitted.

We use subprocessors to operate the service. The current list appears in the Subprocessors section of the Privacy Policy. Third-party source platforms remain subject to their own terms.

We aim to provide a reliable service but do not promise uninterrupted or error-free operation unless a signed agreement provides a service level. We may maintain, secure, limit, or suspend the service to address risk, law, payment failure, abuse, or operational needs. We will use reasonable efforts to avoid unnecessary disruption.

To the maximum extent permitted by law, the service is provided “as is” and “as available,” and implied warranties of merchantability, fitness, non-infringement, accuracy, and uninterrupted availability are disclaimed. These terms do not exclude rights that cannot lawfully be excluded.

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profits, revenues, goodwill, or data. Except for amounts owed, misuse of intellectual property, breach of confidentiality, fraud, willful misconduct, or liability that cannot be limited, each party’s aggregate liability under these terms will not exceed the fees paid or payable for the service during the twelve months before the event giving rise to liability.

You will defend and indemnify Legislative Signal against third-party claims arising from unlawful customer content, unauthorized capture, or material violation of these terms, subject to notice and reasonable control of the defense.

You may stop using the service and cancel a subscription as described above. We may suspend or terminate access for material breach, unlawful conduct, security risk, or nonpayment, and will provide an opportunity to cure when reasonable. Following termination, access ends and customer content is handled under the Privacy Policy and applicable agreement.

If part of these terms is unenforceable, the remainder continues. Failure to enforce a term is not a waiver. You may not assign the agreement without consent except with a merger or sale of substantially all relevant assets; we may assign it in connection with a business reorganization. Neither party is liable for delay caused by events beyond reasonable control.

A governing law and exclusive forum will be stated in an applicable signed order form. If none is supplied, applicable law determines those questions; this page does not invent a jurisdiction. Contact us through the contact form with legal notices or questions.